Recursos
Fluxos de trabalho
Soluções
Recursos
Recursos
Recursos
Fluxos de trabalho
For customer success and product teams

Make customer onboarding videos with AI

Make a customer onboarding video series that new users actually finish. Paste your onboarding steps or help article, and Atlabs builds a welcome video and short guides with one friendly character who walks every customer to their first win.

4,8/5 no G2
4,9/5 no Capterra
Start from your onboarding plan

Turn onboarding steps, help articles or a script into videos

Make a customer onboarding video series that new users actually finish. Paste your onboarding steps or help article, and Atlabs builds a welcome video and short guides with one friendly character who walks every customer to their first win.

Ideia bruta

The first win you want

Describe your product, a new customer and the first thing they should achieve. The AI writes a welcome and setup script, splits it into short scenes and builds the onboarding video.

A friendly welcome video for new users of our invoicing app, showing how to send the first invoice.

Mais popular

Your setup steps or help article

Paste the steps from your checklist or help centre in order. Atlabs keeps your wording and labels and turns each step into its own clear scene, so customers follow along without guessing.

Step 1: add your logo. Step 2: import clients from CSV. Step 3: create an invoice. Step 4: turn on reminders.

Roteiro completo

A full onboarding script

Written the whole onboarding series already? Upload each script with scene headings and voiceover lines, and Atlabs turns every episode into animated scenes with the same guide.

EPISODE 1, SCENE 1. Guide waves from a tidy desk. VO: "Welcome! Let's send your first invoice."

Como funciona

From onboarding steps to a finished customer video in four steps

Cole sua ideia, história ou roteiro

Paste your onboarding steps, a help article or a full script, and Atlabs splits it into short scenes, one task at a time.

PASSO 1

Escolha um estilo e uma proporção

Choose a friendly style that fits your product, from clean 2D to soft 3D, in 16:9 for your help centre or 9:16 and 1:1 for in-app and email.

PASSO 2

Fixe personagens, mundos e objetos

Lock your guide character, their workspace and your product screens, so every episode in the series feels connected.

PASSO 3

Gere, refine e publique

Generate the video, refine any step, then add it to your welcome email, help centre or in-app checklist.

PASSO 4

Mais de 50.000 criadores & equipes · Sem necessidade de cartão de crédito
One guide for every step

Keep the same guide character, workspace and product in every onboarding video you make

Customers trust a familiar face. Atlabs locks your guide character, their setting and your product, so the welcome video, the setup guides and the feature tips all feel like one series, and you can update one episode without touching the rest.

Consistência de personagem

Create a character once and Atlabs keeps the same face, outfit, colours and style in every scene and every video after it. Your guide welcomes customers and returns in every episode of the series.

AI script to video — consistent character appearance in Scene 2 using Atlabs
Cena 2
Atlabs AI video generator — same character face and style locked in Scene 7
Cena 7
Script to video AI tool — character consistency maintained across Scene 20 by Atlabs
Cena 20
Atlabs AI video — consistent character in wide angle shot across scenes
Aberto
Atlabs script to video — character close-up with consistent face and clothing
Close
AI video generator — character consistency in aerial shot using Atlabs
aéreo

Consistência de cena

Lock a setting and it keeps the same layout, lighting and mood each time it returns, so customers always know where they are in the series and can focus on the step in front of them.

Consistência de objetos e adereços

Your product, screens, buttons, icons and logo look exactly the same in every scene, so customers recognise each part of the product when they open it themselves.

Atlabs AI video — object and prop consistency locked from Scene 1
Cena 1
Atlabs AI filmmaking — consistent object across scenes, Scene 13 example
Cena 13
Script to video generator — same prop appearing identically in Scene 11
Cena 11
Casos de uso

Onboarding videos for welcome emails, setup guides, feature tips and help centres

Vídeos explicativos de produto e SaaS

Welcome new customers with a short product walkthrough video that explains what your product does, how it is set up and the first result they should get.

Vídeos explicativos educacionais

Teach one task per video, from importing data to inviting a team, so customers learn at their own pace and need less support.

Vídeos de marketing e redes sociais

Turn onboarding tips into short clips for email, in-app messages and social posts that bring quiet users back.

Estilos visuais

Mais de 20 estilos. Um roteiro. Infinitas direções criativas.

O mesmo vídeo explicativo pode virar uma animação 3D limpa, um quadro branco desenhado à mão ou uma sequência divertida em paper-cut - só trocando o estilo. Escolha o que combina com o seu tema ou experimente à vontade.

Você também pode treinar seu próprio estilo personalizado na Atlabs - todo vídeo que você criar seguirá o visual único da sua marca.

10M+

Vídeos criados

50+

Estilos visuais para escolher

100%

Consistência de personagem de cena para cena

40+

Idiomas e opções de narração

10M+

Vídeos criados

100%

Consistência de personagem de cena para cena

50+

Estilos visuais para escolher

40+

Idiomas e opções de narração

10M+

Vídeos criados

50+

Estilos visuais para escolher

100%

Consistência de personagem de cena para cena

40+

Idiomas e opções de narração

Recursos

Everything you need to make customer onboarding videos

AI that reads your script like a director

Atlabs reads your onboarding script the way a director would. It slows down on each click, shows the result of every step and keeps the guide on screen when it helps, choosing shots, lighting and pace for every line, with no recording or editing timeline needed.

CENA — ESCRITÓRIO, DIA. Um fundador encara uma planilha bagunçada. NARRAÇÃO: Tinha que existir um jeito melhor…

CENA — ESCRITÓRIO, DIA. Um fundador encara uma planilha bagunçada. NARRAÇÃO: Tinha que existir um jeito melhor…

A LEITURA DO DIRETOR

Plano geral de estabelecimento

Iluminação quente e focada

Aproximação lenta no fundador

Clima: frustração silenciosa

SEQUÊNCIA GERADA

Roteiro para vídeo com IA — plano geral de estabelecimento do escritório de um fundador gerado a partir do roteiro

01 · Estabelecimento

Roteiro para vídeo com IA — plano de aproximação do fundador analisando gráficos, gerado a partir da descrição da cena

02 · Fundador, aproximação

Roteiro para vídeo com IA — close da planilha bagunçada gerado a partir do roteiro escrito

03 · A planilha

Built-in AI script writer

Only have a checklist? Give the AI your product, your customer and the first win, and it writes a customer onboarding script, scene by scene, in plain language. Edit any line to match your tone.

Translate your video to 40+ languages

Customers in other countries? Translate the narration, dialogue and captions into 40+ languages, so every customer gets the same onboarding in their own language.

Background music that matches the mood

Atlabs adds calm, royalty-free background music that keeps each guide light and easy to follow. Prefer your own brand sound? Upload your own track instead.

Auto lip-sync

When your guide character speaks on screen, their mouth moves in time with the voice, so welcome messages and tips feel personal rather than read out.

Ultra-realistic narration

Choose a warm, patient voice in 40+ languages and accents that suits your brand. Or upload your own recording so your customer success lead welcomes every new account.

Full scene-level editing control

Product UI changed? Swap, regenerate, retime or restyle only the scenes that show the old screen, and the rest of the onboarding video stays exactly as it was.

Built-in AI script writer

Only have a checklist? Give the AI your product, your customer and the first win, and it writes a customer onboarding script, scene by scene, in plain language. Edit any line to match your tone.

Auto lip-sync

When your guide character speaks on screen, their mouth moves in time with the voice, so welcome messages and tips feel personal rather than read out.

Translate your video to 40+ languages

Customers in other countries? Translate the narration, dialogue and captions into 40+ languages, so every customer gets the same onboarding in their own language.

Ultra-realistic narration

Choose a warm, patient voice in 40+ languages and accents that suits your brand. Or upload your own recording so your customer success lead welcomes every new account.

Background music that matches the mood

Atlabs adds calm, royalty-free background music that keeps each guide light and easy to follow. Prefer your own brand sound? Upload your own track instead.

Full scene-level editing control

Product UI changed? Swap, regenerate, retime or restyle only the scenes that show the old screen, and the rest of the onboarding video stays exactly as it was.

Feito para

Built for teams who welcome new customers

Customer Success Teams

Give every new account the same clear welcome and setup guide, so your managers can spend calls on goals instead of basic setup.

Customer Education Teams

Build a full academy of tutorial videos with one guide character, organised by task, product and level.

Support Teams

Answer common how-to questions with short videos in the help centre, and cut repeat tickets about the same steps.

Lifecycle Marketers

Add short onboarding videos to welcome and nurture emails, so new sign-ups learn the product and come back to use it again.

SaaS Product Teams

Add short onboarding videos to empty states, checklists and tooltips, so new users reach their first result inside the product without help.

Service Businesses

Welcome new clients with a short video that explains how you work, what happens next and what they need to send you first.

Customer Success Teams

Give every new account the same clear welcome and setup guide, so your managers can spend calls on goals instead of basic setup.

SaaS Product Teams

Add short onboarding videos to empty states, checklists and tooltips, so new users reach their first result inside the product without help.

Lifecycle Marketers

Add short onboarding videos to welcome and nurture emails, so new sign-ups learn the product and come back to use it again.

Support Teams

Answer common how-to questions with short videos in the help centre, and cut repeat tickets about the same steps.

Customer Education Teams

Build a full academy of tutorial videos with one guide character, organised by task, product and level.

Service Businesses

Welcome new clients with a short video that explains how you work, what happens next and what they need to send you first.

Customer Success Teams

Give every new account the same clear welcome and setup guide, so your managers can spend calls on goals instead of basic setup.

Support Teams

Answer common how-to questions with short videos in the help centre, and cut repeat tickets about the same steps.

SaaS Product Teams

Add short onboarding videos to empty states, checklists and tooltips, so new users reach their first result inside the product without help.

Customer Education Teams

Build a full academy of tutorial videos with one guide character, organised by task, product and level.

Lifecycle Marketers

Add short onboarding videos to welcome and nurture emails, so new sign-ups learn the product and come back to use it again.

Service Businesses

Welcome new clients with a short video that explains how you work, what happens next and what they need to send you first.

TUTORIALS

Watch how teams make customer onboarding videos

Short guides that take your onboarding steps or help articles all the way to a finished animated video.

Por que o Atlabs

Atlabs vs. todas as outras formas de criar vídeos explicativos animados

O que você precisa
Atlabs AI
Produção tradicional
Outras ferramentas de vídeo com IA

Tempo do roteiro ao vídeo

Minutos

De semanas a meses

Horas, mas inconsistente

Custo

A partir de $19

De US$ 10.000 a milhões

Varia

Gravação necessária

Não ✓

Equipe de produção completa

Não ✓

Consistência de personagens

Fixos em todas as cenas ✓

Controlada pela equipe de continuidade

Raramente suportada ✗

Consistência de locações

Fixos em todas as cenas ✓

Locações ou sets reais

Indisponível ✗

Consistência de objetos

Fixos em todas as cenas ✓

Objetos de cena geridos no set

Indisponível ✗

Suporte a formatos de roteiro

Ideia, história ou roteiro ✓

Roteiro completo obrigatório

Apenas prompt básico

Edição por cena

Controle total ✓

Refilmagens caras

Limitado

O que os criadores dizem

What customer teams say after adding Atlabs onboarding videos

Our welcome email now opens with a 60-second video from the same friendly guide who appears across the help centre. Customers finish setup faster and our first-week calls are much shorter.

Head of Customer Success, B2B SaaS Company, Netherlands

We redesigned the dashboard and only had to regenerate four scenes across the series. Everything else stayed the same, so the onboarding videos were up to date the same week we shipped the change.

Customer Education Lead, HR Software, US

Each setup step now has a short video in English, Spanish and German. Support tickets about basic setup have dropped, and the team finally has time for bigger customers.

Support Manager, Ecommerce SaaS, Spain

Our welcome email now opens with a 60-second video from the same friendly guide who appears across the help centre. Customers finish setup faster and our first-week calls are much shorter.

Head of Customer Success, B2B SaaS Company, Netherlands

We redesigned the dashboard and only had to regenerate four scenes across the series. Everything else stayed the same, so the onboarding videos were up to date the same week we shipped the change.

Customer Education Lead, HR Software, US

Each setup step now has a short video in English, Spanish and German. Support tickets about basic setup have dropped, and the team finally has time for bigger customers.

Support Manager, Ecommerce SaaS, Spain

Our welcome email now opens with a 60-second video from the same friendly guide who appears across the help centre. Customers finish setup faster and our first-week calls are much shorter.

Head of Customer Success, B2B SaaS Company, Netherlands

We redesigned the dashboard and only had to regenerate four scenes across the series. Everything else stayed the same, so the onboarding videos were up to date the same week we shipped the change.

Customer Education Lead, HR Software, US

Each setup step now has a short video in English, Spanish and German. Support tickets about basic setup have dropped, and the team finally has time for bigger customers.

Support Manager, Ecommerce SaaS, Spain

Perguntas frequentes

Questions teams ask about making a customer onboarding video

How do I make a customer onboarding video with AI?

Paste your onboarding steps, help article or script into Atlabs, pick a style and lock your guide character and product screens. Atlabs builds each scene with narration and music, ready to share.

How long should an onboarding video be?

A welcome video often works best at 60 to 90 seconds, with each how-to step under two minutes. Atlabs makes a whole series of short videos with the same guide, so customers watch one task at a time.

Should I make one video or a series?

A short series usually works better: one welcome video, then one video per key task. Atlabs keeps the same guide character, setting and product across every episode, so it feels like one course.

Can I update videos when our product changes?

Yes. Swap, regenerate, retime or restyle only the scenes that show the old screen or step, and the rest of each onboarding video stays as it was. Keeping a series current takes minutes.

Can I translate onboarding videos for customers?

Yes. Translate the narration, dialogue and captions into 40+ languages, with the same scenes and timing, so customers in every market get the same onboarding experience in their own language.

Is it free to start making onboarding videos?

Yes. Start free, with no credit card, no screen recording and no animation skills. Join 50,000+ creators and teams and make your first customer onboarding video today, in just a few minutes.

Help every new customer reach their first win sooner

Join 50,000+ creators and teams making customer onboarding videos with AI. Paste your setup steps, lock your guide character and publish the series.

Explore more animated video ideas

More ways teams and creators make animated videos with Atlabs.

Business & workplace

Turn a product photo into a product video

Make an ecommerce product video from a product photo: an animated story with your exact product, voiceover and music, sized for your store and ads.

Business & workplace

Turn a written case study into a video

Make a case study video from a written customer story: an animated case study with the customer as a character, their results and narration.

Business & workplace

Explainer videos for marketing, made by AI

Make explainer videos for marketing in minutes with AI: one script, a brand mascot that stays on model, voiceover, music and every channel format.