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For customer success and product teams

Make customer onboarding videos with AI

Make a customer onboarding video series that new users actually finish. Paste your onboarding steps or help article, and Atlabs builds a welcome video and short guides with one friendly character who walks every customer to their first win.

Commencer

4,8/5 sur G2

4,9/5 sur Capterra

Start from your onboarding plan

Turn onboarding steps, help articles or a script into videos

Idée brute

The first win you want

Describe your product, a new customer and the first thing they should achieve. The AI writes a welcome and setup script, splits it into short scenes and builds the onboarding video.

A friendly welcome video for new users of our invoicing app, showing how to send the first invoice.

Le plus populaire

Your setup steps or help article

Paste the steps from your checklist or help centre in order. Atlabs keeps your wording and labels and turns each step into its own clear scene, so customers follow along without guessing.

Step 1: add your logo. Step 2: import clients from CSV. Step 3: create an invoice. Step 4: turn on reminders.

Script complet

A full onboarding script

Written the whole onboarding series already? Upload each script with scene headings and voiceover lines, and Atlabs turns every episode into animated scenes with the same guide.

EPISODE 1, SCENE 1. Guide waves from a tidy desk. VO: "Welcome! Let's send your first invoice."

Comment ça marche

From onboarding steps to a finished customer video in four steps

Collez votre idée, votre histoire ou votre script

Paste your onboarding steps, a help article or a full script, and Atlabs splits it into short scenes, one task at a time.

ÉTAPE 1

Choisissez un style et un format

Choose a friendly style that fits your product, from clean 2D to soft 3D, in 16:9 for your help centre or 9:16 and 1:1 for in-app and email.

ÉTAPE 2

Verrouillez personnages, univers et accessoires

Lock your guide character, their workspace and your product screens, so every episode in the series feels connected.

ÉTAPE 3

Générez, affinez et publiez

Generate the video, refine any step, then add it to your welcome email, help centre or in-app checklist.

ÉTAPE 4

Lancez votre script maintenant

Plus de 50 000 créateurs & équipes · Aucune carte bancaire requise

One guide for every step

Keep the same guide character, workspace and product in every onboarding video you make

Customers trust a familiar face. Atlabs locks your guide character, their setting and your product, so the welcome video, the setup guides and the feature tips all feel like one series, and you can update one episode without touching the rest.

Cohérence des personnages

Create a character once and Atlabs keeps the same face, outfit, colours and style in every scene and every video after it. Your guide welcomes customers and returns in every episode of the series.

AI script to video — consistent character appearance in Scene 2 using Atlabs

Scène 2

Atlabs AI video generator — same character face and style locked in Scene 7

Scène 7

Script to video AI tool — character consistency maintained across Scene 20 by Atlabs

Scène 20

Atlabs AI video — consistent character in wide angle shot across scenes

Plan large

Atlabs script to video — character close-up with consistent face and clothing

Gros plan

AI video generator — character consistency in aerial shot using Atlabs

plan aérien

Cohérence des scènes

Lock a setting and it keeps the same layout, lighting and mood each time it returns, so customers always know where they are in the series and can focus on the step in front of them.

Cohérence des objets et des accessoires

Your product, screens, buttons, icons and logo look exactly the same in every scene, so customers recognise each part of the product when they open it themselves.

Atlabs AI video — object and prop consistency locked from Scene 1

Scène 1

Atlabs AI filmmaking — consistent object across scenes, Scene 13 example

Scène 13

Script to video generator — same prop appearing identically in Scene 11

Scène 11

Cas d'usage

Onboarding videos for welcome emails, setup guides, feature tips and help centres

Vidéos explicatives produit et SaaS

Welcome new customers with a short product walkthrough video that explains what your product does, how it is set up and the first result they should get.

Vidéos explicatives pédagogiques

Teach one task per video, from importing data to inviting a team, so customers learn at their own pace and need less support.

Vidéos marketing et réseaux sociaux

Turn onboarding tips into short clips for email, in-app messages and social posts that bring quiet users back.

Styles visuels

Plus de 20 styles. Un script. Des directions créatives infinies.

Une même vidéo explicative peut devenir une animation 3D épurée, un tableau blanc dessiné à la main ou une séquence ludique en papier découpé, simplement en changeant de style. Choisissez celui qui convient à votre sujet ou expérimentez librement.

Adult Satire Flat

Charcoal & Watercolor Sketch

Duotone Noir Illustration

Euro Psychedelic Sci-Fi

Hand-Drawn Dark Fantasy

Mid-Century Modern Cartoon

Neon Duotone Manga

Oil Paint Animation

Adult Satire Flat

Charcoal & Watercolor Sketch

Duotone Noir Illustration

Euro Psychedelic Sci-Fi

Hand-Drawn Dark Fantasy

Mid-Century Modern Cartoon

Adult Satire Flat

Charcoal & Watercolor Sketch

Duotone Noir Illustration

Euro Psychedelic Sci-Fi

Explorer tous les styles

Vous pouvez aussi entraîner votre propre style sur Atlabs : chaque vidéo que vous créez reflète l'identité visuelle unique de votre marque.

10M+

Vidéos créées

50+

Styles visuels au choix

100%

Cohérence des personnages d'une scène à l'autre

40+

Langues et options de narration

10M+

Vidéos créées

100%

Cohérence des personnages d'une scène à l'autre

50+

Styles visuels au choix

40+

Langues et options de narration

10M+

Vidéos créées

50+

Styles visuels au choix

100%

Cohérence des personnages d'une scène à l'autre

40+

Langues et options de narration

Fonctionnalités

Everything you need to make customer onboarding videos

AI that reads your script like a director

Atlabs reads your onboarding script the way a director would. It slows down on each click, shows the result of every step and keeps the guide on screen when it helps, choosing shots, lighting and pace for every line, with no recording or editing timeline needed.

SCÈNE — BUREAU, JOUR. Un fondateur fixe un tableur en désordre. VOIX OFF : Il devait y avoir une meilleure façon de faire…

LA LECTURE DU RÉALISATEUR

Plan large d'ouverture

Éclairage chaleureux et concentré

Lent travelling avant sur le fondateur

Ambiance : frustration silencieuse

SÉQUENCE GÉNÉRÉE

Vidéo IA à partir d'un script : plan large d'établissement du bureau d'un fondateur, généré à partir d'un scénario

01 · Plan d'ouverture

Vidéo IA à partir d'un script : travelling avant sur le fondateur qui examine des graphiques, généré à partir d'une description de scène

02 · Fondateur, travelling avant

Vidéo IA à partir d'un script : gros plan sur le tableur en désordre, généré à partir du script écrit

03 · Le tableur

Built-in AI script writer

Only have a checklist? Give the AI your product, your customer and the first win, and it writes a customer onboarding script, scene by scene, in plain language. Edit any line to match your tone.

Translate your video to 40+ languages

Customers in other countries? Translate the narration, dialogue and captions into 40+ languages, so every customer gets the same onboarding in their own language.

Background music that matches the mood

Atlabs adds calm, royalty-free background music that keeps each guide light and easy to follow. Prefer your own brand sound? Upload your own track instead.

Auto lip-sync

When your guide character speaks on screen, their mouth moves in time with the voice, so welcome messages and tips feel personal rather than read out.

Ultra-realistic narration

Choose a warm, patient voice in 40+ languages and accents that suits your brand. Or upload your own recording so your customer success lead welcomes every new account.

Full scene-level editing control

Product UI changed? Swap, regenerate, retime or restyle only the scenes that show the old screen, and the rest of the onboarding video stays exactly as it was.

Built-in AI script writer

Only have a checklist? Give the AI your product, your customer and the first win, and it writes a customer onboarding script, scene by scene, in plain language. Edit any line to match your tone.

Auto lip-sync

When your guide character speaks on screen, their mouth moves in time with the voice, so welcome messages and tips feel personal rather than read out.

Translate your video to 40+ languages

Customers in other countries? Translate the narration, dialogue and captions into 40+ languages, so every customer gets the same onboarding in their own language.

Ultra-realistic narration

Choose a warm, patient voice in 40+ languages and accents that suits your brand. Or upload your own recording so your customer success lead welcomes every new account.

Background music that matches the mood

Atlabs adds calm, royalty-free background music that keeps each guide light and easy to follow. Prefer your own brand sound? Upload your own track instead.

Full scene-level editing control

Product UI changed? Swap, regenerate, retime or restyle only the scenes that show the old screen, and the rest of the onboarding video stays exactly as it was.

Commencer

Conçu pour

Built for teams who welcome new customers

Customer Success Teams

Give every new account the same clear welcome and setup guide, so your managers can spend calls on goals instead of basic setup.

Customer Education Teams

Build a full academy of tutorial videos with one guide character, organised by task, product and level.

Support Teams

Answer common how-to questions with short videos in the help centre, and cut repeat tickets about the same steps.

Lifecycle Marketers

Add short onboarding videos to welcome and nurture emails, so new sign-ups learn the product and come back to use it again.

SaaS Product Teams

Add short onboarding videos to empty states, checklists and tooltips, so new users reach their first result inside the product without help.

Service Businesses

Welcome new clients with a short video that explains how you work, what happens next and what they need to send you first.

Customer Success Teams

Give every new account the same clear welcome and setup guide, so your managers can spend calls on goals instead of basic setup.

SaaS Product Teams

Add short onboarding videos to empty states, checklists and tooltips, so new users reach their first result inside the product without help.

Lifecycle Marketers

Add short onboarding videos to welcome and nurture emails, so new sign-ups learn the product and come back to use it again.

Support Teams

Answer common how-to questions with short videos in the help centre, and cut repeat tickets about the same steps.

Customer Education Teams

Build a full academy of tutorial videos with one guide character, organised by task, product and level.

Service Businesses

Welcome new clients with a short video that explains how you work, what happens next and what they need to send you first.

Customer Success Teams

Give every new account the same clear welcome and setup guide, so your managers can spend calls on goals instead of basic setup.

Support Teams

Answer common how-to questions with short videos in the help centre, and cut repeat tickets about the same steps.

SaaS Product Teams

Add short onboarding videos to empty states, checklists and tooltips, so new users reach their first result inside the product without help.

Customer Education Teams

Build a full academy of tutorial videos with one guide character, organised by task, product and level.

Lifecycle Marketers

Add short onboarding videos to welcome and nurture emails, so new sign-ups learn the product and come back to use it again.

Service Businesses

Welcome new clients with a short video that explains how you work, what happens next and what they need to send you first.

TUTORIALS

Watch how teams make customer onboarding videos

Short guides that take your onboarding steps or help articles all the way to a finished animated video.

Pourquoi Atlabs

Atlabs face à toutes les autres façons de créer des vidéos explicatives animées

Ce dont vous avez besoin

Atlabs AI

Production traditionnelle

Autres outils de vidéo IA

Délai du script à la vidéo

Quelques minutes

De quelques semaines à quelques mois

Des heures, mais des résultats incohérents

Coût

À partir de 19 $

De 10 000 $ à plusieurs millions

Variable

Tournage nécessaire

Non ✓

Équipe de production complète

Non ✓

Cohérence des personnages

Verrouillés sur toutes les scènes ✓

Gérée par l'équipe de continuité

Rarement prise en charge ✗

Cohérence des lieux

Verrouillés sur toutes les scènes ✓

Lieux ou décors réels

Non disponible ✗

Cohérence des objets

Verrouillés sur toutes les scènes ✓

Accessoires gérés sur le plateau

Non disponible ✗

Formats de script pris en charge

Idée, histoire ou script ✓

Script complet requis

Simple prompt de base

Édition au niveau de la scène

Contrôle total ✓

Retournages coûteux

Limité

Commencer

Ce que disent les créateurs

What customer teams say after adding Atlabs onboarding videos

Our welcome email now opens with a 60-second video from the same friendly guide who appears across the help centre. Customers finish setup faster and our first-week calls are much shorter.

Head of Customer Success, B2B SaaS Company, Netherlands

We redesigned the dashboard and only had to regenerate four scenes across the series. Everything else stayed the same, so the onboarding videos were up to date the same week we shipped the change.

Customer Education Lead, HR Software, US

Each setup step now has a short video in English, Spanish and German. Support tickets about basic setup have dropped, and the team finally has time for bigger customers.

Support Manager, Ecommerce SaaS, Spain

Our welcome email now opens with a 60-second video from the same friendly guide who appears across the help centre. Customers finish setup faster and our first-week calls are much shorter.

Head of Customer Success, B2B SaaS Company, Netherlands

We redesigned the dashboard and only had to regenerate four scenes across the series. Everything else stayed the same, so the onboarding videos were up to date the same week we shipped the change.

Customer Education Lead, HR Software, US

Each setup step now has a short video in English, Spanish and German. Support tickets about basic setup have dropped, and the team finally has time for bigger customers.

Support Manager, Ecommerce SaaS, Spain

Our welcome email now opens with a 60-second video from the same friendly guide who appears across the help centre. Customers finish setup faster and our first-week calls are much shorter.

Head of Customer Success, B2B SaaS Company, Netherlands

We redesigned the dashboard and only had to regenerate four scenes across the series. Everything else stayed the same, so the onboarding videos were up to date the same week we shipped the change.

Customer Education Lead, HR Software, US

Each setup step now has a short video in English, Spanish and German. Support tickets about basic setup have dropped, and the team finally has time for bigger customers.

Support Manager, Ecommerce SaaS, Spain

FAQ

Questions teams ask about making a customer onboarding video

How do I make a customer onboarding video with AI?

Paste your onboarding steps, help article or script into Atlabs, pick a style and lock your guide character and product screens. Atlabs builds each scene with narration and music, ready to share.

How long should an onboarding video be?

A welcome video often works best at 60 to 90 seconds, with each how-to step under two minutes. Atlabs makes a whole series of short videos with the same guide, so customers watch one task at a time.

Should I make one video or a series?

A short series usually works better: one welcome video, then one video per key task. Atlabs keeps the same guide character, setting and product across every episode, so it feels like one course.

Can I update videos when our product changes?

Yes. Swap, regenerate, retime or restyle only the scenes that show the old screen or step, and the rest of each onboarding video stays as it was. Keeping a series current takes minutes.

Can I translate onboarding videos for customers?

Yes. Translate the narration, dialogue and captions into 40+ languages, with the same scenes and timing, so customers in every market get the same onboarding experience in their own language.

Is it free to start making onboarding videos?

Yes. Start free, with no credit card, no screen recording and no animation skills. Join 50,000+ creators and teams and make your first customer onboarding video today, in just a few minutes.

Help every new customer reach their first win sooner

Join 50,000+ creators and teams making customer onboarding videos with AI. Paste your setup steps, lock your guide character and publish the series.

Essayer gratuitement

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