For customer success and product teams
Make customer onboarding videos with AI
Make a customer onboarding video series that new users actually finish. Paste your onboarding steps or help article, and Atlabs builds a welcome video and short guides with one friendly character who walks every customer to their first win.
4.8/5 on G2
4.9/5 on Capterra
Start from your onboarding plan
Turn onboarding steps, help articles or a script into videos
Make a customer onboarding video series that new users actually finish. Paste your onboarding steps or help article, and Atlabs builds a welcome video and short guides with one friendly character who walks every customer to their first win.
Rough Idea
The first win you want
Describe your product, a new customer and the first thing they should achieve. The AI writes a welcome and setup script, splits it into short scenes and builds the onboarding video.
A friendly welcome video for new users of our invoicing app, showing how to send the first invoice.
Most Popular
Your setup steps or help article
Paste the steps from your checklist or help centre in order. Atlabs keeps your wording and labels and turns each step into its own clear scene, so customers follow along without guessing.
Step 1: add your logo. Step 2: import clients from CSV. Step 3: create an invoice. Step 4: turn on reminders.
Full Script
A full onboarding script
Written the whole onboarding series already? Upload each script with scene headings and voiceover lines, and Atlabs turns every episode into animated scenes with the same guide.
EPISODE 1, SCENE 1. Guide waves from a tidy desk. VO: "Welcome! Let's send your first invoice."
How It Works
From onboarding steps to a finished customer video in four steps
Paste your idea, outline, or script
Paste your onboarding steps, a help article or a full script, and Atlabs splits it into short scenes, one task at a time.
STEP 1
Choose a visual style & aspect ratio
Choose a friendly style that fits your product, from clean 2D to soft 3D, in 16:9 for your help centre or 9:16 and 1:1 for in-app and email.
STEP 2
Lock characters, scenes, & props
Lock your guide character, their workspace and your product screens, so every episode in the series feels connected.
STEP 3
Generate, refine, and publish
Generate the video, refine any step, then add it to your welcome email, help centre or in-app checklist.
STEP 4
50,000+ creators & teams · No credit card required
One guide for every step
Keep the same guide character, workspace and product in every onboarding video you make
Customers trust a familiar face. Atlabs locks your guide character, their setting and your product, so the welcome video, the setup guides and the feature tips all feel like one series, and you can update one episode without touching the rest.
Character consistency
Create a character once and Atlabs keeps the same face, outfit, colours and style in every scene and every video after it. Your guide welcomes customers and returns in every episode of the series.
Pose 1
Pose 2
Pose 3
Scene 1
Scene 2
Scene 3
Scene consistency
Lock a setting and it keeps the same layout, lighting and mood each time it returns, so customers always know where they are in the series and can focus on the step in front of them.
Object and prop consistency
Your product, screens, buttons, icons and logo look exactly the same in every scene, so customers recognise each part of the product when they open it themselves.
View 1
View 2
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Use Cases
Onboarding videos for welcome emails, setup guides, feature tips and help centres
Product & SaaS Explainers
Welcome new customers with a short product walkthrough video that explains what your product does, how it is set up and the first result they should get.
Educational Explainers
Teach one task per video, from importing data to inviting a team, so customers learn at their own pace and need less support.
Marketing & Social Videos
Turn onboarding tips into short clips for email, in-app messages and social posts that bring quiet users back.
Visual Styles
20+ styles. One script. Endless creative directions.
The same explainer can become a clean 3D animation, a hand-drawn whiteboard, or a playful paper-cut sequence - just by changing the style. Pick the one that fits your topic or experiment freely.
You can also train your own custom style on Atlabs - every video you make matches your unique brand look.
Features
Everything you need to make customer onboarding videos
AI that reads your script like a director
Atlabs reads your onboarding script the way a director would. It slows down on each click, shows the result of every step and keeps the guide on screen when it helps, choosing shots, lighting and pace for every line, with no recording or editing timeline needed.
THE DIRECTOR’S READ
Wide establishing shot
Warm, focused lighting
Slow push-in on the founder
Mood: quiet frustration
GENERATED SEQUENCE
01 · Establishing
02 · Founder, push-in
03 · The spreadsheet
Made For
Built for teams who welcome new customers
TUTORIALS
Watch how teams make customer onboarding videos
Short guides that take your onboarding steps or help articles all the way to a finished animated video.
Why Atlabs
Atlabs vs. every other way to make animated explainer videos
What you need
Atlabs AI
Time from script to video
Minutes
Cost
From $19
Filming required
No ✓
Character consistency
Locked across all scenes ✓
Location consistency
Locked across all scenes ✓
Object consistency
Locked across all scenes ✓
Script format support
Idea, story, or script ✓
Scene-level editing
Full control ✓
What Creators Say
What customer teams say after adding Atlabs onboarding videos
FAQ
Questions teams ask about making a customer onboarding video
How do I make a customer onboarding video with AI?
Paste your onboarding steps, help article or script into Atlabs, pick a style and lock your guide character and product screens. Atlabs builds each scene with narration and music, ready to share.
How long should an onboarding video be?
A welcome video often works best at 60 to 90 seconds, with each how-to step under two minutes. Atlabs makes a whole series of short videos with the same guide, so customers watch one task at a time.
Should I make one video or a series?
A short series usually works better: one welcome video, then one video per key task. Atlabs keeps the same guide character, setting and product across every episode, so it feels like one course.
Can I update videos when our product changes?
Yes. Swap, regenerate, retime or restyle only the scenes that show the old screen or step, and the rest of each onboarding video stays as it was. Keeping a series current takes minutes.
Can I translate onboarding videos for customers?
Yes. Translate the narration, dialogue and captions into 40+ languages, with the same scenes and timing, so customers in every market get the same onboarding experience in their own language.
Is it free to start making onboarding videos?
Yes. Start free, with no credit card, no screen recording and no animation skills. Join 50,000+ creators and teams and make your first customer onboarding video today, in just a few minutes.
Help every new customer reach their first win sooner
Join 50,000+ creators and teams making customer onboarding videos with AI. Paste your setup steps, lock your guide character and publish the series.
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